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  • 2018 Software Services and SLAs

    Non-system releated issues are rarely high on the Severity list, but it is common for these types of issue to be very high on the client's priority list.

    Issue Severity vs. Issue Priority

    Not all … more

  • Service Requests: Severity vs. Priority

    Not all requirements are created equal. Some requirements are more central to the purpose of an application than others. For example, our company produces membership management systems. While it is … more

  • Article: Wordpress vs Orchard

    Below are his conclusions - which reinforce absolutely, our decision to piggy back our e-commerce widgets on top of the Orchard CMS.

    Interesting perspective from an experienced website developer: "I … more

  • Sandbox Email Management

    With our move to Azure, we have been able to greatly improve your ability to manage test emails and test email accounts.

    In order to test using our new Azure email partners (SendGrid, MailJet, etc) … more